Type
Customers
Answer

The short answer is, we have to play it safe. For your sake and ours.

To unpack that in a bit more detail, as a responsible provider of credit, we look at several factors as part of our assessment process. This includes (but it’s not limited to):

  • Your repayment history with other lenders and accounts (e.g. telco, utilities and credit accounts). This helps us determine whether you can comfortably meet your repayments.
  • Other information you provided which allows us to consider your application.

For humm applications we take additional factors such as how much you earn, your spending and whether you’re working into consideration. We hope you understand it’s all about us being responsible rather than negative, judgemental or anything like that.